Privacy Policy of Jasper Tailors
At Jasper Tailors, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our online platform and services, including bespoke suit tailoring, ready-to-wear men's suits, made-to-measure services, formal wear accessories, alteration services, style consultations, and wedding attire packages. Your trust is paramount to us, and we handle your personal data with the utmost care and in compliance with applicable data protection laws, including the GDPR.
Information We Collect
We collect various types of information to provide and improve our services to you. This includes:
- Personal Identifiable Information (PII): This includes details such as your name, email address, postal address, phone number, and payment information (e.g., credit card details) when you make a purchase, schedule an appointment, or subscribe to our newsletter.
- Measurement Data: For bespoke and made-to-measure services, we collect precise body measurements relevant to tailoring your garments.
- Transaction Data: Information related to your purchases, order details, and service history with us.
- Correspondence Data: Records of your communications with us, including inquiries, feedback, and style consultations.
- Technical Data: Information about your device and how you interact with our online platform, such as your IP address, browser type, operating system, and browsing activities. We gather this through cookies and similar tracking technologies.
How We Use Your Information
Your personal information is used for the following purposes:
- To provide and fulfill the services you request, including bespoke tailoring, ready-to-wear purchases, alterations, and style consultations.
- To process your transactions and manage your orders.
- To communicate with you about your appointments, orders, and inquiries.
- To personalize your experience on our site, recommend products and services that may be of interest to you.
- To improve our products, services, and online platform through analytics and feedback.
- To send you marketing and promotional communications about new collections, offers, and events, where you have consented to receive them.
- To comply with legal obligations and protect our legitimate business interests.
Disclosure of Your Information
We do not sell your personal data to third parties. We may share your information with:
- Service Providers: Trusted third-party vendors who assist us in operating our online platform, conducting our business (e.g., payment processing, shipping, IT services, marketing automation). These providers are contractually obligated to protect your data and only use it for the purposes for which we disclose it to them.
- Legal and Regulatory Authorities: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. We will ensure appropriate safeguards are in place.
Data Security
We implement robust technical and organizational measures to protect your personal data from unauthorized access, accidental loss, destruction, or alteration. This includes using secure servers, encryption, firewalls, and regular security assessments. While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
- Right to Erasure ( "Right to be Forgotten"): You can request the deletion of your personal data under certain circumstances.
- Right to Restrict Processing: You can request that we limit the processing of your personal data under certain conditions.
- Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
- Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our site or through other appropriate communication channels. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Jasper Tailors
18B Ann Siang Hill, Level 3,
Singapore, Singapore, 069798
Singapore